Customer Service Executive

A fabulous accountancy and payroll company in Stockport are looking for a Customer Service Executive to join their bussling team in their state of the art office in Bramhall, Stockport. 

£25,000 Basic Salary + Benefits 

&#(phone number removed); Culture fit is everything and this one is ROCKIN'.... there's bars in the office.. yes that's right... plural!
⛱️ There are abroad incentives, socials, basketball hoops, ping pong, pool, you name it! They've just spend over 1 million refurbing the office.
✅ They have more benefits than you can shake a stick at!

Working 8:30-6pm Monday to Friday you will: 

• Represent the business as a frontline ambassador and first point of contact, a team player with a can-do attitude.
• Deliver a world class customer experience to all employees, contractors, partners and third parties without exception
• Act with honesty and integrity when delivering service support whilst exhibiting the core behaviours and values
• Work individually and collectively towards core objectives, team goals, SLA’s and KPI’s whilst displaying a can-do attitude and positive mindset
• Managing all communication lines - WhatsApp, emails and calls and online presence - Trustpilot and Google Reviews
• Completing HR related enquiries - confirming employment status to HMRC and completing references
• Processing the end of contract journey - pension and holiday pay refund before P45ing
• Educating and enlightening queries relating to payments, expenses and payslips
• Facilitating financial success by providing access to pensions and employee benefits portal
• Providing access to Timesheet Portal enabling smooth invoicing and timely payments
• Addressing complaints and insurance claims - from receiving feedback to tribunal level escalation

Suitable for Manchester or Cheshire based people who are ambitious, articulate, LOVE people and want to work in a growth and fast-paced sales environment.

Want to know more? Submit your CV or get in touch with Sarah or Sophie at Hardy Booth Recruitment for more information. 

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Disclaimer
Hardy Booth Recruitment Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience for this role.