Customer Operations Co-ordinator

Your new companyWorking for a company that prides itself in the delivery of exceptional customer service, your new company is a forward-thinking and innovative business who has a wide professional client base.Your new roleAs the Customer Operations Co-ordiator - you will play a pivotal part into the daily workings of the office. Working as part of a small team, you will hold a varied role and be the glue to the office! With your hands on, can do attitude and approach you will be tasked to ensure the day-to-day office functions run smoothly and efficiently.Working as part of a small team it is essential that flexibility and adaptability are part of your daily routine and you will therefore carry out a variety of tasks to ensure all processes run seamlessly, which includes:-Taking and processing of business orders, management of company inbox, liaising with internal procurement teams and external customers and suppliers, updating business customers on orders, providing pro forma invoices and taking pro forma payments, acting as first point of contact for internal calls by providing a first class professional service to callers, streamline and improve processes to ensure for continuous improvements and adhoc office duties.What you'll need to succeedPrevious customer service experience within an office environmentAbility to provide a high level of customer service - helpful approachExperience of working in a similar hands-on roleExcellent administrative abilitiesHands on with a real can-do attitudeProblem-solving - able to take leadershipExcellent computer skillsWhat you'll get in return£35,000per annum dependent on experienceMonday to Friday office hoursOffice based (Hybrid 1 day per week after completion of 6 month probation)Hands on autonomous roleWhat you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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