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As a Temporary Customer Service Advisor you will be at the forefront of ensuring clients receive the outstanding service via inbound calls and emails.
Client Details
Our client is a specialist in the hire world for machinery and they are looking for a Temporary Customer Service Advisor to join their Hazel Grove office on a 4 week temporary basis. This role has the possibility to be extended or go perm!
Description
As a Temporary Customer Service Advisor you will be:
- Handling customer queries via inbound calls & emails
- Managing hire contracts to guarantee that our customers receive the service they've paid for.
- Resolving customer inquiries, concerns, and issues promptly and effectively.
- Building strong, lasting relationships with our clients through empathy, problem-solving, and a customer-focused approach.
- Maintaining a high level of organisation, even when working under pressure.
- Collaborating seamlessly with your colleagues to deliver excellence in customer support.
Profile
To be successful in this role:
- Experience within a call centre or customer service based role (1 year)
- Can commit to a 4 week temp role that offers an immediate start
- The ability to remain calm under pressure, ensuring the best customer experience.
- Empathy and a deep understanding of our clients' needs.
- Problem-solving skills that turn challenges into opportunities.
- Exceptional organizational abilities to keep things running smoothly.
- A dedicated team player with a positive attitude.
Job Offer
In return, our client can offer:
- Immediate start
- Good working patterns
- Weekly pay
- Free on-site-parking
- Possibility of being extended or being made perm
