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As a Temporary Customer Service Advisor you will be responsible for handling incoming calls from a customer base, providing support and assisting with any of their queries.
Client Details
Our client is well-established entity within the not-for-profit field and they are looking for an experienced Temporary Customer Service Advisor to join their Stockport team on an on-going temporary basis with the possibility of going perm.
Description
As a Temporary Customer Service Advisor you will:
- Answering calls and handling call-center type queries related to customer well-being.
- Liaising with third parties to better support the customer.
- Providing compassionate and empathetic care for our customers' overall well-being.
- Updating CRM systems with accurate customer information.
Profile
To be successful in this role:
- Experience within a customer service based role (1 year or more)
- Strong written and verbal communication skills
- A passion for customer service and a desire to resolve queries through to completion
- Demonstrable experience of working and delivering daily, weekly and monthly targets
- Excellent problem-solving skills, with great attention to detail
- Fully flexible to work different shift patterns across 5 out of the 7 days, 6:00am - 16:00pm, 13:00 - 10:00pm and then 10:00pm - 06:00am.
Offer of employment will be subject to a successful DBS check.
A Full UK Driving License is essential for the role.
Job Offer
In return, our client can offer:
- Immediate start
- Weekly pay
- Possibility of being made perm
- Good opportunity for internal career progression
