Head of E-Commerce

Job Description

About the Role:

As the Head of E-commerce, you will be responsible for driving the growth and success of our beauty brand's online presence. You will oversee all aspects of our e-commerce operations, from website development and optimisation to marketing and customer experience.

Key Responsibilities:

• Develop and execute a comprehensive e-commerce strategy aligned with the overall business goals.
• Manage and optimise our online store, ensuring a seamless and engaging customer experience.
• Oversee website development and maintenance, including user interface, functionality, and performance.
• Lead e-commerce marketing efforts, including SEO, SEM, social media, email marketing, and content marketing.
• Analyse website traffic, customer behavior, and sales data to identify trends and opportunities for improvement.
• Manage e-commerce operations, including inventory management, order fulfillment, and customer service.
• Collaborate with cross-functional teams (e.g., marketing, sales, product development) to ensure a cohesive brand experience.
• Stay up-to-date on industry trends and best practices in e-commerce.

Qualifications and Skills:

• Bachelor's degree in business, marketing, or a related field.
• 5+ years of experience in e-commerce management.
• Proven track record of driving online sales growth.
• Strong understanding of e-commerce platforms, SEO, SEM, and social media marketing.
• Excellent analytical and problem-solving skills.
• Strong leadership and communication skills.
• Ability to work effectively in a fast-paced environment.

Additional Preferred Qualifications:

• Experience in the beauty industry.
• Knowledge of digital analytics tools.
• Experience with CRM systems.

Salary: 100,000 per year

How to Apply:

Call: (phone number removed)