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Operations Executive

Travel Trade Recruitment Limited
Posted 20 days ago, valid for 5 days
Location

Stockport, Cheshire SK7 2JY

Salary

£25,000 - £28,000 per annum

Contract type

Full Time

Retirement Plan

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Sonic Summary

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  • The position being offered is for a full-time Operations Executive at a sports travel company based in Cheshire.
  • Candidates should have proven experience in travel, ideally in an operations or sales role, along with exceptional organizational and customer service skills.
  • The role offers a salary of £25,000 per year and requires a minimum of 2 years of relevant experience.
  • Responsibilities include engaging with customers, managing post-sale requirements, and compiling risk assessments for various destinations.
  • Knowledge of Spanish and experience in social media administration are advantageous, as is a passion for sports, particularly swimming.

Do you have experience of working in an operations executive position? Do you have a passion or interest in sport? Can you effectively plan and deliver a range of tours/events? My client a successful Sports Travel company based in Cheshire, are recruiting a full time Operations Executive to join their small team. They specialise in a wide range of worldwide sports holidays, in particular swimming. Love the sound of this role, click apply!

Very rare opportunity to work part time/potentially school hours and term time only.

What will you be doing?
* Sales - provide information on pricing, facilities, and availability.
* Proactively engage with customers.
* Convert enquiries and initiate follow-up procedures to ensure successful conversions.
* Deliver excellent customer service & build strong relationships with clients.
* Manage all post-sale requirements and deliver a flawless personalised service.
* Compile and update risk assessments for all destinations.

A bit about you.
* Proven success in travel - ideally an operations/sales role
* Exceptional organisational/administration skills.
* Outstanding customer service skills.
* Independently motivated but also happy to work within a small team environment.
* High attention to detail.
* Strong computer skills - Microsoft word, excel and outlook are essential.
* Knowledge of Spanish would be advantageous.
* Experience in social media and website administration would be an advantage (eg Canva and WordPress).
* An interest in sport, especially competitive swimming would be preferable, but not necessary.

Benefits & working Hours;
* 37.5 hours per week
* Company pension scheme
* Performance related bonus
* 25 days annual leave + bank holidays

Interested?
To apply for this exciting opportunity, please call Gemma (phone number removed) or email your CV to (url removed).

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