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Technical Customer Support Executive

Robert Half
Posted 7 hours ago, valid for 6 minutes
Location

Stockport, Cheshire SK2 5JF, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Robert Half is seeking an entry-level technical support assistant for a growing SaaS business in the Gaming Systems industry.
  • The position offers a salary of up to £27,000 per year and requires no specific prior experience, although some technical understanding is desirable.
  • The successful candidate will join a small technical support team and will be responsible for answering support calls and troubleshooting issues.
  • This role provides opportunities for learning and career progression within the company, which is the UK's leading independent system supplier.
  • Candidates should possess strong communication skills, be organized, and demonstrate a passion for technology.

Robert Half have partnered exclusively with a growing scale up SaaS business within the Gaming Systems industry. My client is looking for an entry level technical support assistant. You will be joining a quickly growing company working in the land based gaming systems industry. They are the UK's leading independent system supplier, installed across 300 sites, having processed over £1bn+ in tito transactions.

In this role, you will join the exisiting technical support team of 2 people. Main responsibilities include answering support calls, troubleshooting common issues, directing customers to user guides and support resources. My client is looking for someone with an aptitude to learn, and a passion for technology.

Desirable skills:

  • Phone communication
  • Organisation
  • Some technical experience / understanding of systems
  • Quick Learner
  • Adaptable
  • Experience with Jira Service Desk

Salary: up to £27,000 p.My client offers hybrid working from their Stockport offices.

Within this role, there is the opportunity to learn from a team of experienced professionals and put your stamp on the way the support team is ran. Progression opportunities over time if the candidate becomes a product expert and embedded within the team.

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.