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We are a leading plumbing and heating company based in Stockport, seeking an enthusiastic and motivated individual with experience in business administration and customer service to join our growing team. This is an exciting opportunity for someone with a keen eye for detail who is eager to contribute to the company's growth. The role is initially part-time, moving to full-time as we enter our busiest period. Weekend hours are essential to handle incoming enquiries and ensure invoices are processed, though some flexibility is available for other days.
Key Responsibilities:
- Lead on processing invoices, ensuring payments are up-to-date and compliant with company policy.
- Handle incoming enquiries with a friendly, energetic approach, ensuring all enquiries are handled promptly and professionally.
- Liaise with clients, suppliers, and contractors to ensure smooth project coordination.
- Assist in generating and following up on sales leads.
- Support the Office Manager with various administrative tasks.
- Build strong relationships with both clients and team members.
Essential Qualifications and Experience:
- Experience in customer service, managing enquiries, and responding to calls and emails.
- Experience in invoicing, processing payments, and chasing outstanding balances.
- Strong communication and organisational skills.
- Familiarity with databases and payment systems.
- Experience in sales / SEO is a bonus
Why Join Us?
We are a small but rapidly growing company offering opportunities for swift career progression, including potential management roles as the business expands. We value our staff and recognise the positive impact our team has on the business, offering annual pay reviews and bonuses. Flexibility is key, and training includes opportunities to shadow lead engineers, helping you gain a deeper understanding of the business.
Job Types: Full-time, Part-time, Temp to perm
Pay: From 12.00 per hour
Expected hours: No less than 20 per week
Additional pay:
- Bonus scheme
Benefits:
- Company pension
Schedule:
- Every weekend
- Monday to Friday
- Weekend availability
