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Position: Financial Inclusion and Welfare Rights Officer
Hours: 37.5 per week (to be worked between 08:00 and 18:00 Monday to Friday)
Salary: Up to 26,198 per annum depending on experience, current salary and
qualifications
The role involves managing a caseload of vulnerable adults who are unable to manage their own finances. Responsibilities include:
- Benefit Management: Oversee clients' DWP benefit claims, ensuring maximum entitlement and access to funds for daily living expenses, bills, and activities.
- Client Support: Provide welfare rights and budgeting advice to clients and staff, potentially delivering training and developing support materials.
- Financial Oversight: Administer and monitor client accounts, ensuring prompt payment of bills and the proper use of funds, including managing pre-pay cards and setting up direct debits.
- Client Visits: Conduct occasional national travel to provide on-site support and advice to clients and staff.
- Advocacy: Represent clients in appeals and tribunals to maintain their benefits.
- Compliance: Follow corporate policies, maintain accurate records, and cooperate with internal audits.
- Training and Inclusion: Support staff and clients with financial management, promote financial inclusion, and address any capacity issues related to finance and benefits.
This position demands a proactive approach, clear communication, and adherence to ethical and policy standards.
