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Care Call Officer

Venn Group
Posted 2 days ago, valid for 20 days
Location

Stockport, Cheshire SK2 5JF, England

Salary

£24,000 - £28,800 per annum

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Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A Care Call Officer position is available at a Housing Association in Stockport.
  • The role offers a negotiable salary and requires candidates to have an enhanced DBS and a driving license with access to a vehicle.
  • Candidates should expect to manage a patch of 200 customers and provide compassionate care, including home visits and resolving call-centre queries.
  • The position is for 3 months with the possibility of becoming permanent, involving various shift patterns totaling an average of 35 hours per week.
  • Experience in a similar role is preferred, and the job requires both day and night shift work.

Care Call Officer vacancy waiting to be filled

Venn Group have been approached by a Housing Association and would like to introduce the following position available

Position:          Care Call Officer  

Location:         Stockport  

Rate:                Negotiable

Length:            3 months with opportunity to go permanent

Hours:              Various shift patterns, 35 hours per week average

The role will predominantly involve:

  • Manage a patch of 200 customers, maintaining accurate and up-to-date records through regular contact
  • Build strong relationships with customers and their families to support their wellbeing
  • Answer calls and resolve call-centre queries related to customer wellbeing
  • Conduct home visits to customers
  • Provide compassionate and empathetic care to ensure customer satisfaction and overall wellbeing

To be considered for this role you will need to have an enhanced DBS on the update service and have a driving license with access to your own vehicle. There is also a requirement for day and night shift work.

To find out more about this role or to apply please contact Simon Cain or Samantha Marshall on or alternatively reply to this email with your up to date CV.

*Venn Group’s “Recommendation Scheme”: if you recommend a candidate who is subsequently placed by Venn Group (for a minimum of 2 weeks) you will be eligible for £50 worth of vouchers from a choice of high street organisations.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.