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Position: Hire Controller
Location: Stockport.
Working Hours: 37.5 hours per week (Monday - Friday, 9 am - 5 pm)
Salary: Depending on experience
??Are you 200% Awesomeness, 100% Dedication, 80% Work, 20%Play, 100% Critical thinking 100% Problem Solving? ....Are you good at putting customers first with a ?? smile? Great! Then we need you!We are looking for someone who is passionate about delivering great short term and long-term hire. Can you be our ultimate sales and customer service superstar! Can you lead the charge with your charm and finesse, orchestrating the hiring journey from start to finish. Working hand in hand with every team along the way making sure every customer has a smile and a job well done?
Perks:
?? 23 Days annual leave plus bank holidays
?? Cycle to work scheme
?? Death in service
?? Long-term service recognition
?? Pension scheme with Legal & General, inc Ethical Fund to build retirement pot!
?? Optional well-being sessions each week
?? Costco Card
Essential Skills:
?? Previous office experience required.
?? Strong telephone communication skills.
?? Proficient in Microsoft Office.
?? Excellent written communication skills.
?? Aptitude for learning new software, particularly Protean, utilised by our office.
?? Capable of performing effectively in a high-pressure, fast-paced office environment.
?? Ability to collaborate effectively as a member of a team.
The Role:
As a Hire Controller in our busy Rentals Office, you will play a crucial role in coordinating nationwide rentals of forklifts and plant equipment.
Key Responsibilities:
?? Respond to rental enquiries, negotiate rates, and provide timely quotes.
?? Utilise the Protean system for efficient reporting.
?? Communicate with customers and suppliers via phone and email.
?? Build positive relationships with customers and suppliers.
?? Provide administrative support across various rental office functions.
?? Use software systems to generate orders and maintain contracts.
?? Manage incoming emails and phone calls.
?? Organise hires, deliveries, and collections, reporting any issues.
?? Verify contracts at month-end for accurate invoicing.
?? Execute weekly and daily tasks in line with rental enquiries.
Our mission is straight forward; we want to independently support businesses in optimising the movement of materials and products! Where our people deliver exceptional service and sustainable solutions for our customers. To create a better working environment for our customers and their employees.
