IT Engineer

Context Recruitment Limited

Posted 17 hours ago, valid for a month

Stockton-On-Tees, Durham TS21 1EB, England

£40,000 per annum

Full Time

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Sonic Summary

The IT Engineer position in Stockton on Tees offers a salary of up to £40,000 per annum.
The role is within the IT department of a leading construction engineering business and requires a proactive and analytical mindset.
Candidates should have experience supporting Windows OS, Active Directory, Office 365, and AV products, among others.
This standalone role primarily involves 2nd to 3rd line support, with some 1st line responsibilities as needed.
A solid understanding of helpdesk procedures and networking concepts, along with experience on a Service Desk, is essential, with preference given to those familiar with ServiceNow.

IT Engineer - Stockton on Tees

Up to £40,000 PA

IT department within a leading construction engineering business seeking a highly proactive and analytical IT Engineer.

Responsibilities include logging of tickets and managing through to resolution (both hardware and software), and installation and configuration of new hardware, software, and services. This role is a standalone role which is predominately 2nd through to 3rd Line, with some 1st line when required.

You must have a solid understanding of helpdesk responsibilities, procedures, policies, and workflows and be able to work effectively under pressure.

You'll require experience supporting the following:

- Windows OS Support (Windows 10)

- Active Directory and Office 365 Admin

- Microsoft Teams

- Supporting AV products

- Ideally an understanding of web gateway filtering.

- An understanding of networking concepts including support of VPN's

- Experience working on a Service Desk / management and prioritization of ticket queues.

- Any experience with ServiceNow will be highly favored

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