- Processing orders and updating systems
- Providing excellent, efficient and accurate customer service and support
- Handling queries and updating systems
- Reviewing details and contracts
- Providing updates and making amendments to meet customer requirements.
- Solving problems and meeting customer needs
- Liaising with internal and external parties
- Building and maintaining relationships
- Dealing with sales invoices and meeting SLA’s
- Providing general accurate administrative support
- Strong communication and customer service skills
- Excellent and demonstrated administrative experience
- A personable nature with a clear telephone manner
- Good problem-solving skills and a desire to learn
- The ability to multitask and organise tasks
- Excellent IT skills including using Microsoft Office