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Customer Services Assistant

North Star Housing Group
Posted 13 hours ago, valid for 13 days
Location

Stockton-On-Tees, North Yorkshire TS17 8JH

Salary

£19,000 - £22,800 per annum

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Contract type

Full Time

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Sonic Summary

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  • The Customer Services Assistant position in Stockton On Tees offers a hybrid working arrangement with a salary range of £25,078 to £26,583.
  • This is a 6-month fixed-term contract requiring 35 hours of work per week.
  • The ideal candidate should possess excellent communication skills, be highly organized, and have a keen eye for detail.
  • Candidates must be able to manage their own workload effectively and take a proactive approach to resolving customer inquiries.
  • North Star values Equality, Diversity, and Inclusion, and encourages applicants from diverse backgrounds, guaranteeing interviews for those with disabilities or from ethnic minority backgrounds who meet the essential criteria.

Customer Services Assistant

Stockton On Tees (Hybrid Working)

£25,078 - £26,583

6 Month Fixed Term - 35 Hours per week

We are looking for a driven, flexible, and agile Customer Services Assistant who will work within our Customer Services Team on a 6 month fixed term contract. As the first point of contact for customers, you will have excellent communication skills, be highly organised and have a keen eye for detail.

You will need to work well under pressure, be able to manage your own workload and take a proactive approach to resolving customer’s enquiries, across our varied platforms.

You will join a high performing team who deliver an outstanding service to our customers.

Equality, Diversity, and Inclusion-Different Together

At North Star, Equality, Diversity, and Inclusion are part of our DNA. Together, we continue to build a culture that encourages, supports, and celebrates difference. It fuels our innovation and connects us even closer to customers and communities.

We are keen to reflect the communities we serve and welcome applicants from a broad range of backgrounds and experience. We are committed to tackling issues of under representation in our staff team. As such we will guarantee an interview to any candidate who, has a disability, or considers themselves to be from an ethnic minority background and meets the essential criteria of the role.

Closing Date for Applications is 30th October 2024 5pm

Assessments/Interviews are scheduled to take place on 4th November 2024

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