Underwriting Administrator

Location: County DurhamReporting to: Underwriting Team Manager

About the Role: Our client, a prominent insurance provider, is looking for a dedicated Underwriting Administrator to join their dynamic team. This role involves providing essential administrative support to the business, working closely with e-trade, DA, and external insurers to ensure efficient and accurate processing of new business, MTA quotes, documents, renewal invitations, and policies.

Key Responsibilities:

• Support the underwriting team and wider business with various administrative tasks.
• Operate under the rules of any Delegated Authority in place.
• Process and prepare renewals.
• Handle referrals and provide necessary information for swift processing.
• Communicate with customers via telephone, email, post, and SMS.
• Complete basic risk-related reports and assist underwriters in managing risk.
• Maintain accurate customer records following all interactions.
• Recognise and mitigate risks.
• Collaborate efficiently with team members.
• Build relationships with insurers to maximise opportunities for improvement.
• Identify efficiencies and improvements within systems and processes.
• Assist in business transfers in line with company strategy.
• Ensure all protocols are followed correctly.
• Proactively manage self-development and learning.
• Adopt a proactive approach to challenges and provide assistance to all departments when required.