3rd Line IT Support

My client is a self-proclaimed professional and equally loud MSP based in Stockton-on-Tees City Centre that has been well-established since 2000. They're partnered with some of the biggest tech giants from Avaya to VMWare and are specialists in all things Microsoft! Their company culture is focused on growth, training and progression are looking to expand their team and welcome some more tech wizzes into their booming team.

3rd Line IT Support
Stockton-on-Tees City Centre
30,000 - 35,000

Main Duties:

• Supporting their growing base of small-to-medium clients
• Working on exciting projects
• Working buzzing ServiceDesk solving high-level tickets/escalated tickets
• Ensuring infrastructure and critical services are running smoothly.

Tech Stack:

• Hardware knowledge
• Office 365 - migrations
• Windows Server
• Networking/Routers/Switches
• Virtual Servers - Hyper-V
• Strong 3rd Line IT knowledge

Company Benefits:

• A massive focus on mentoring company-wide, this includes:
• A senior staff member is a dedicated mentor each shift - working on progression plans, training, and development plans
• A paid account for LinkedIn learning
• Appraisals every 6 months - so you know you're on track for your progression plans
• Paid for certifications.
• Coaching available for every tech stack possible
• 30 days paid annual leave
• 12 Paid for training days.
• Funded gym memberships
• Office shutdown from Christmas Eve to New Year's Day

For further information or any queries, please contact me at 0191. 249. 3639 or via email at Darcey . obyrne @ in technology group . com.

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.