SonicJobs Logo
Left arrow iconBack to search

3rd Line IT Support

In Technology Group Limited
Posted 7 days ago, valid for 16 days
Location

Stockton-On-Tees, Durham TS21 1EB, England

Salary

£24,000 - £28,800 per annum

info
Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • My client, a well-established MSP in Stockton-on-Tees City Centre since 2000, is seeking a 3rd Line IT Support professional.
  • The position offers a salary range of £30,000 - £35,000 and requires strong 3rd Line IT knowledge along with relevant technical skills.
  • Key responsibilities include supporting a growing base of small-to-medium clients, working on exciting projects, and managing high-level escalated tickets.
  • The company promotes a culture of growth and training, providing mentorship, LinkedIn learning accounts, and paid certifications.
  • Additional benefits include 30 days of paid annual leave, 12 paid training days, and a gym membership, along with regular appraisals for career progression.

My client is a self-proclaimed professional and equally loud MSP based in Stockton-on-Tees City Centre that has been well-established since 2000. They're partnered with some of the biggest tech giants from Avaya to VMWare and are specialists in all things Microsoft! Their company culture is focused on growth, training and progression are looking to expand their team and welcome some more tech wizzes into their booming team.

3rd Line IT SupportStockton-on-Tees City Centre£30,000 - £35,000

Main Duties:

  • Supporting their growing base of small-to-medium clients
  • Working on exciting projects
  • Working buzzing ServiceDesk solving high-level tickets/escalated tickets
  • Ensuring infrastructure and critical services are running smoothly.

Tech Stack:

  • Hardware knowledge
  • Office 365 - migrations
  • Windows Server
  • Networking/Routers/Switches
  • Virtual Servers - Hyper-V
  • Strong 3rd Line IT knowledge

Company Benefits:

  • A massive focus on mentoring company-wide, this includes:
  • A senior staff member is a dedicated mentor each shift - working on progression plans, training, and development plans
  • A paid account for LinkedIn learning
  • Appraisals every 6 months - so you know you're on track for your progression plans
  • Paid for certifications.
  • Coaching available for every tech stack possible
  • 30 days paid annual leave
  • 12 Paid for training days.
  • Funded gym memberships
  • Office shutdown from Christmas Eve to New Year's Day

For further information or any queries, please contact me at 0191. 249. 3639 or via email at Darcey . obyrne @ in technology group . com.

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.