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3rd Line IT Support

In Technology Group Limited
Posted 16 hours ago, valid for a month
Location

Stockton-On-Tees, Durham TS19 0SQ, England

Salary

£35,000 per annum

Contract type

Full Time

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Sonic Summary

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  • My client is a well-established MSP in Stockton-on-Tees City Centre, focusing on growth and training since 2000.
  • They are looking for a 3rd Line IT Support professional with 3 to 5 years of experience, offering a salary between £30,000 and £35,000.
  • The role involves supporting small-to-medium clients, working on exciting projects, and resolving high-level tickets on a buzzing ServiceDesk.
  • The company provides extensive benefits, including a dedicated mentor, paid LinkedIn learning, and 30 days of annual leave.
  • They also offer funded gym memberships and paid training days, with a strong emphasis on employee development and progression.

My client is a self-proclaimed professional and equally loud MSP based in Stockton-on-Tees City Centre that has been well-established since 2000. They're partnered with some of the biggest tech giants from Avaya to VMWare and are specialists in all things Microsoft! Their company culture is focused on growth, training and progression are looking to expand their team and welcome some more tech wizzes into their booming team.

3rd Line IT Support
Stockton-on-Tees City Centre
£30,000 - £35,000

Main Duties:

  • Supporting their growing base of small-to-medium clients
  • Working on exciting projects
  • Working buzzing ServiceDesk solving high-level tickets/escalated tickets
  • Ensuring infrastructure and critical services are running smoothly.

Tech Stack:

  • Hardware knowledge
  • Office 365 - migrations
  • Windows Server
  • Networking/Routers/Switches
  • Virtual Servers - Hyper-V
  • Strong 3rd Line IT knowledge

Company Benefits:

  • A massive focus on mentoring company-wide, this includes:
  • A senior staff member is a dedicated mentor each shift - working on progression plans, training, and development plans
  • A paid account for LinkedIn learning
  • Appraisals every 6 months - so you know you're on track for your progression plans
  • Paid for certifications.
  • Coaching available for every tech stack possible
  • 30 days paid annual leave
  • 12 Paid for training days.
  • Funded gym memberships
  • Office shutdown from Christmas Eve to New Year's Day

For further information or any queries, please contact me at 0191. 249. 3639 or via email at Darcey . obyrne @ in technology group . com.

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.

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In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.