IT Support Engineer

IT Support Engineer | Middlesbrough | Monday – Friday 09.30 – 17.30 across multiple sites and weekend working when required | Competitive dependent on experience

Bulkhaul Limited is a global leader in the transportation of bulk liquids, dry bulk and gases. Established in 1981, we pride ourselves on providing reliable, efficient, and safe logistics solutions to our customers worldwide. Our Middlesbrough headquarters is a dynamic and fast-paced environment where dedication and teamwork drive our success.

Position Overview

Are you passionate about technology and ready to embark on a new rewarding career journey? Continued growth of our business provides several career opportunities within the organisation. We are now seeking a highly motivated IT Support Engineer to join our IT Department full-time at our head office in Middlesbrough. The Successful candidate will work as part of the IT team resolving IT issues for our group of companies. We have used and will use a wide range of software technologies, always focusing on meeting business requirements.

Key Responsibilities

• Support and maintain end-user IT systems within the group
• Continuously monitor and maintain systems and networks
• Liaising with internal staff to log and resolve issues efficiently
• Responding to requests for support from internal users (via telephone, email and helpdesk)
• Installing and updating software from our Inventory/Deploy application
• Patching end-user machines
• Other software updates when required
• General I.T Repairs and maintenance
• Basic Telephone PBX adding users/updating handsets
• Basic networking for office moves or new users
• Using Microsoft Office tools to view and update documentation
• Occasional out-of-hours support or maintenance to meet business needs

Core Skills

• 2 Years of Technical Experience
• Advanced knowledge of Microsoft Office products - Word, Excel, PowerPoint etc
• Knowledge of Microsoft 365 Tenant administration
• Fundamental knowledge of IT hardware and software troubleshooting
• Ability to quickly learn/adapt and solve problems
• Knowledge of networking, VLANs, Basic Configuration
• VMWare
• Server/Storage administration
• Firewall configuration
• Mitel Telephone Systems
• SQL
• RMM Software

The candidate must have a driving licence as support will be provided across multiple sites.

What We Offer

• Various Pension Schemes
• Private Health Cover, with access to a Digital GP
• Death in Service Benefit
• 33 days holiday per annum, Including bank holidays
• A supportive and collaborative work environment
• Excellent office facilities on a site with 24 hr security
• Secure onsite parking
• Opportunities for career development and progression within a global company
• Comprehensive training
• Employee assistance program and well-being initiatives

Please note that any offer of employment will be subject to satisfactory previous employment history and verification of education and work eligibility.

Bulkhaul Limited is an equal opportunity and disability confident employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join Bulkhaul Limited and contribute to a team that values dedication, innovation, and excellence in global logistics!

If you are interested in this Role, please complete the relevant online application form via our Company website.