Claims Handler

Claims Handler | Middlesbrough – Office Based |Full time - Monday – Friday 09:00-17:30  | £25,000 - £26,000 Per Annum

Bulkhaul Limited is a global leader in the transportation of bulk liquids, dry bulk and gases. Established in 1981, we pride ourselves on providing reliable, efficient, and safe logistics solutions to our customers worldwide. Our Middlesbrough headquarters is a dynamic and fast-paced environment where dedication and teamwork drive our success.

Position Overview

We are now seeking a highly motivated individual to join our Claims team at our head office in Middlesbrough. The successful candidate will report to the Claims Manager and will be responsible for a varied caseload of claims involving our vast tank container and vehicle fleet. The position available is a busy, challenging role and requires a high level of commitment.

Key Responsibilities

• Managing a large and varied caseload, from inception to conclusion, in compliance with the Company’s Claims Handling Procedure. 
• Liaising with colleagues, customers, and suppliers to obtain all relevant documentation in support of claims within designated areas.
• Reviewing information to make an informed decision on liability.
• Debt recovery – both domestic and international.  Managing own caseload and liaising with third parties as required.

Core Skills/Attributes

• Exceptional organisational skills and ability to prioritise multiple claims efficiently.
• Strong interpersonal skills, ability to work with and support individuals within the Claims Department and correspond effectively with colleagues and third parties domestically and internationally.
• Excellent written and verbal communication skills.
• Ability to meet deadlines and manage multiple tasks.
• Good time management
• Previous experience within a claims handling role or within the shipping/transportation or freight forwarding industry is advantageous but not essential.

What We Offer

• Various Pension Schemes following eligibility
• Private Health Cover, with access to a Digital GP.
• Death in Service Benefit.
• 33 days holiday per annum, including bank holidays.
• A supportive and collaborative work environment.
• Excellent office facilities on a site with 24 hr security.
• Secure onsite parking.
• Comprehensive training.
• Employee assistance program and well-being initiatives.

Please note that any offer of employment will be subject to satisfactory previous employment history and verification of education and work eligibility.

Bulkhaul Limited is an equal opportunity and disability confident employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join Bulkhaul Limited and contribute to a team that values dedication, innovation, and excellence in global logistics!