Reception and Administrative Support Officer

Location: NETPark, Business DurhamSalary: £11.98 per hourContract Type: Full-Time / Contract

About the RoleBusiness Durham is seeking a proactive and professional Reception and Administrative Support Officer to provide essential reception, technical, and administrative services for the effective operation and management of the Council’s commercial and industrial properties at NETPark. This role is crucial in maintaining a high standard of service and professionalism to support tenants, visitors, and key stakeholders.

Key Responsibilities

• Manage NETPark’s visitor area, ensuring a professional and welcoming environment for visitors and potential business clients.

• Maintain the reception and communal areas to uphold a high standard of professionalism.

• Oversee visitor and contractor sign-in processes, ensuring completion of paperwork and security procedures.

• Operate and manage the NETPark switchboard, handling calls and inquiries efficiently.

• Support telephony services, including setting up data and communications for tenants.

• Schedule and coordinate meetings, including room bookings, catering arrangements, and IT setup.

• Manage incoming and outgoing mail for NETPark tenants and staff.

• Log and track premises defects and maintenance requests via the Property Help Desk, ensuring timely resolution.

About YouThe ideal candidate will have:

• Strong administrative and organizational skills with the ability to multitask effectively.

• Excellent communication and interpersonal skills to engage professionally with tenants, visitors, and stakeholders.

• Experience in reception and office management, preferably within a commercial or industrial environment.

• Proficiency in IT systems, including Microsoft Office and telephony services.

Why Join Us?

• Be part of a dynamic and growing business support team within Business Durham.

• Work in a professional and innovative environment at NETPark, a leading science and technology hub.

• Competitive salary and benefits package.

• Opportunity for professional development and career progression.

If you are a highly organized and motivated individual with a passion for providing excellent administrative support, we would love to hear from you.

How to ApplyTo apply, please submit your CV and a cover letter detailing your suitability for the role