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Call Centre Advisor

Uniting People
Posted a day ago, valid for 24 days
Location

Stoke-On-Trent, Staffordshire ST6 2PG

Salary

£23,500 - £25,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The job position is for a Debt Collector, primarily handling inbound calls, with a start date in February 2025.
  • The salary for this role is £23,500 basic plus bonuses, and it requires candidates to have some experience in telephone communication.
  • Working hours are Monday to Friday between 8 am and 7 pm, with one Saturday shift every four weeks.
  • The company is a successful debt collection agency serving major UK utility, retail, and government clients, and is expanding its call center team.
  • Benefits include gym membership contributions, increased holiday allowance, enhanced family leave policies, and free parking.

Debt Collector- Mainly Inbound Calls
START DATE: FEBRUARY 2025
23,500 BASIC + Bonus
Monday- Friday working hours between 8am and 7pm (one Saturday in four)

Our client is a very successful debt collection company who work with some of the UK's largest utility, retail and government bodies. They have over 200 people working across teams internally, and are looking to increase the call centre team.

We are seeking confident, empathetic and experienced telephone agents to join them in the new year.

The overall purpose of the role is to communicate with customers who have fallen into debt and provide them with positive solutions to their accounts, whilst adhering to regulations. Your working day will be spent on the telephone to customers alongside a small amount of Administration.

SOME of their FANTASTIC benefits include:
Gym membership contribution
Holiday increase
Enhanced family Leave Policies
Free Parking

Apply now!

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.