Customer Care Advisor

Meridian Business Support

Posted a day ago, valid for 15 days

Stoke-On-Trent, Staffordshire ST71PS, England

£20,000 - £24,000 per annum

Part Time

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Sonic Summary

Meridian Business Support is seeking Customer Care Advisors to join their client's Customer Contact team in Stoke-on-Trent for a 12-week period.
The position offers a pay rate of £14.00 per hour with a Monday to Friday shift pattern from 09:00 to 17:00, and no weekend work required.
Candidates should have previous experience in administration, customer service, or call handling to effectively manage group mailboxes and process orders.
Successful applicants will receive full company training and ongoing support, along with benefits such as weekly pay and free on-site parking.
Strong administrative skills, customer service expertise, and effective communication abilities are essential for this role.

Meridian Business Support are looking for Customer Care Advisors to join our client’s Customer Contact team based in Stoke-on-Trent (ST7) for a 12-week period, were offering:

Paying £14.00ph
Shift Pattern: Monday to Friday (no weekend working)
Shift Pattern: 09:00 – 17:00
Weekly pay & Online payslips
A friendly and helpful Meridian team to support you with any queries at any time
Full company training provided & continual support within the role
Free on-site parking

As a Customer Care Advisors, you will be supporting the current team through a busy period, by working through orders in the group mailbox, updating the system to process these through and keeping Excel Data bases up to date, and occasionally answer in-bound calls from their customers to provide order support. We are looking for you to have previous experience in Administration, customer service or Call Handler to work as a Customer Care Advisor, so you can confidently navigate the Sales force system, excel data base and support the in-bound calls.Contact Centre Advisor – You will Need:

Strong Administrative Skills: Previous experience in administration, including managing group mailboxes, processing orders, and updating systems efficiently.
Customer Service Expertise: Proven track record in customer service or call handling roles, adept at addressing customer inquiries and providing order support over the phone.
Effective Communication: Excellent verbal and written communication skills, ensuring clear and professional interactions with customers and team members.
Detail-Oriented and Organised: Ability to manage multiple tasks with precision, ensuring that orders are processed correctly and databases are kept up to date.

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