CCP is excited to partner with a leading, award-winning company who are rapidly expanding across the UK. Due to the business growth, CCP have partnered exclusively with our client to support them as they look to recruit several new talented individuals to work in their sales and customer service operation in Stoke. Are you driven by providing outstanding customer service and thrive in a fast-paced environment? Are you driven to achieve personal success? As a Customer Service & Sales Advisor, you will handle inbound and outbound communications with new and existing customers who have expressed an interest in businesses services via their company website. Your key responsibility will be to engage with these warm customers, deliver a first-class customer experience, educate the customer if they require more information, and then convert these warm ‘leads’ into a sale, and you’ll be supporting customers via telephone, email, and live chat. The working hours are Monday to Friday, 9am – 5pm, and you’ll be asking to work one Saturday (9am – 4pm) every four weeks. You will be given a day off in lieu or paid overtime (your preference) when you work on a Saturday. This fantastic role is paying a basic salary ranging from £23,000 to £26,000 depending one experience, plus offers a realistic OTE of £30,000 to £33,200. Due to the nature of the role, all successful candidates will be DBS and credit checked. This opportunity is being recruited for by CCP and is being managed by Danielle Clarke. If this role is of interest and you feel you have the relevant experience, please apply online and we will aim to respond to your application within 48 hours. If you would like to know more about this exciting opportunity, please call CCP on or email . CCP are experts in Customer Operations and CX recruitment. Our network is vast, and since 2010 we've built an incredible reputation for successfully collaborating with people and delivering great service. We focus on partnering with clients and immersing ourselves in their brand when they’re searching for experienced, culturally aligned talent. We're proud to support hundreds of customer centric brands; many instantly recognisable, some lesser-known startups. In addition to searching for talent as a recruitment partner, we also help clients build their candidate attraction and employee retention strategies.

Customer Service & Sales Advisor

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