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Customer Service- Debt Collection

Uniting People
Posted a day ago, valid for 17 days
Location

Stoke-On-Trent, Staffordshire ST41AA, England

Salary

£23,500 - £25,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The role of Customer Support in Debt Collection offers a salary of £23,500 plus bonuses.
  • Candidates should have proven customer service experience to effectively assist clients.
  • The position involves both inbound and outbound calls, providing debt guidance and resolving complex inquiries.
  • Successful applicants will receive full induction training and ongoing coaching to maintain high standards.
  • Ideal candidates will demonstrate pride in helping others, assertiveness, and effective communication skills.

Role: Customer Support- Debt Collection

Salary: 23,500 + Bonus

We are looking for exceptional and motivated individual to join our growing contact centre.

Through both inbound and outbound calling you will provide professional support. Providing debt guidance to our customers always ensuring you find the best and fair solution for them. Including helping customers to pay off their debts, to resolving complex enquiries.

To ensure that you are able to meet and maintain our high standards full induction training will be provided and further ongoing coaching and support.

What we are looking for from you:

- Demonstrate pride in helping others

- Being assertive and compassionate

- Project a positive and friendly attitude

- Expert listening and effective communication skills

- Self-motivation and seeks to achieve targets

- Proven customer service experience

HOURS:MONDAY- FRIDAY

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.