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Customer Service

Ethero
Posted 16 hours ago, valid for 16 days
Location

Stoke-On-Trent, Staffordshire ST9 0ET, England

Salary

£20,000 - £24,000 per annum

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Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Customer Service Advisor position in Stoke-on-Trent involves responding to management queries, handling customer inquiries over the phone, processing payments, and accurately entering data into the system.
  • Candidates should possess excellent organizational skills, a high degree of accuracy, and strong written and verbal communication abilities.
  • The pay rate for this role ranges from £11.50 to £14.17 per hour.
  • Working hours are Monday to Thursday from 09:00 to 17:00 and Friday from 09:00 to 16:30.
  • The position is commutable from various areas including Stoke on Trent, Newcastle, and Hanley.
Customer Service Advisor Stoke-on-Trent ST1 Role and key responsibilities for Customer Service Advisor
  • Responding to business/management driven queries & requests
  • Dealing with customer queries over the phone
  • Taking payments
  • Accurately imputing data onto the system
  • Ensuring all the deadlines are met
Minimum Requirements for Customer Service Advisor
  • Excellent organisational skills
  • Ability to work to high degree of accuracy
  • Strong written and verbal communication skills
Pay rate: £11.50 - £14.17 Working hours: Monday - Thursday 09:00 - 17:00 Friday 09:00 - 16:30 This job is commutable from the following areas, Stoke on Trent, Newcastle, Hanley, Bentilee, Bucknall, Tunstall, Burslem, Cobridge, Trentham Lakes, Longton, Meir, If you believe that your skills and experience match what we are looking for please call our office on or submit your CV by clicking "Apply Now" and we will be in touch immediately.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.