Sales and Administration Assistant

Sales and Administration Assistant

Location:Newcastle-Under-Lyme

Hours: Monday to Friday, 8am - 4pm

Salary:£23,500 per annum

Role Overview: 

We are currently recruiting for a Sales and Administration Assistant to join our client's dynamic team. This is an excellent role for individuals who have excellent customer service skills, as well as general administrative skills.

Key Responsibilities:

• Analysing sales performance and margin expansion
• Compliance with trade counter and sales processes and procedures
• Assisting with warehouse picking and packing of products
• Providing total face-to-face customer service
• Managing sales, refunds, credits, and account compliance
• Placing purchase orders and providing proof of delivery (POD) as needed
• Executing company sales activity plans and following up on quotes
• Managing cash handling, banking, and general administrative tasks
• Supporting branch emails and communication efforts
• Assisting the warehouse team leader with stock accuracy
• Keeping delivery boards and planners accurate and up to date
• Ensuring the presentation and condition of customer kitchen/serving areas
• Managing the 52-week planner as assigned
• Carrying out any other reasonable requests from line management

Required Skills and Qualifications:

• Prior experience in sales administration and customer service
• Familiarity with Sage (preferred but not essential)
• Strong relationship-building abilities
• Proficient in general administration and Microsoft applications
• Positive, proactive approach
• Excellent communication and team collaboration skills
• Strong attention to detail
• Effective negotiation skills
• Courteous and friendly phone manner

Interested? Call Meg on (phone number removed) or email (url removed) for more information.

INDCOM