Back to search
Salary: up to 34,000
Location: Stoke on Trent
Hours: Monday - Friday, day shift
The client is looking to recruit an experienced Service Controller with fantastic customer service skills and an excellent telephone manner to work within their busy and well-established company. Your duties will be supporting the service departments administration/reception and always ensuring complete customer satisfaction. The ideal candidate will have previous experience as a service advisor or a similar role
The Service Controller job role:
- Organising engineers schedules
- Planning and the allocation of work to engineers
- Be present for the depot Audits/Checks
- Work with engineers to resolve technical issues
- Support the service team and manager to help with customer issues
- Schedule training needs for department
- Support the Service Manager with customers' end-to-end journey.
Next steps:
If this Service Controller role sounds of interest or you are looking for advise on your next career move, please contact Chloe on (phone number removed) or apply today.
INDGH
