Reception and Patient Booker

Job Title: Reception and Patient Booker

Location: Stoke-on-Trent

Pay: 12-13phr

Contract Type: Temporary, Annual leave cover over December

Shifts/Hours: 9am-5pm

• Friday 6th December
• Wednesday 11th December - Friday 13th December
• Tuesday 17th December - Friday 20th
• Monday 23rd December - Tuesday 24th December
• Tuesday 31st December

Responsibilities:

• Welcoming patients and visitors with a friendly and professional demeanour.
• Checking patient referrals for suitability to be seen within our client's clinical units.
• Booking appointments and ensuring patients receive all necessary information and medications.
• Managing patient correspondence and contact records according to established processes.
• Assisting in the preparation of patient notes and health information for appointments.
• Accurately reporting appointment outcomes to facilitate follow-up clinical activities.
• Supporting audit activities, such as checking patient outcome data and maintaining medical supplies.
• Actively contributing to the continuous improvement of care within our client's organisation.

What we are looking for:

• Previous experience in a reception or customer-facing role is highly desirable.
• Basic DBS Certificate required for this postion thats valid and in date.
• Strong attention to detail and the ability to manage multiple tasks efficiently.
• Excellent communication skills, both written and verbal.
• Proficient in using computer systems and software.
• A proactive and positive attitude, with a commitment to providing exceptional patient care.

Benefits of being a temporary candidate via Adecco

• Weekly pay
• Contract of Employment
• Paid annual leave
• Access to an exclusive employee benefit and discount portal
• Pension contributions
• Ongoing support from a dedicated consultant

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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