Back to search
IT Support Engineer
Stoke-on-Trent
Up to £27,000 + Excellent Benefits
An exciting opportunity has arisen for an IT Support Engineer based in Stoke on Trent. This is an office-based role offering a salary of £27,000 per annum, plus a fantastic benefits package. The successful candidate will provide day-to-day support for internal IT systems, ensuring smooth operation and excellent customer service. This role is ideal for someone with experience in IT systems and cloud-based solutions, looking to make a tangible impact within a forward-thinking organisation.
Duties & Responsibilities
- Provide Service Desk support assisting staff with IT system queries.
- Ensure incidents, service requests, and changes are managed and escalated according to SLA.
- Perform daily system checks and respond to alerts from monitoring systems.
- Manage and configure PCs, servers, and cloud-based phone systems, maintaining system standardization.
- Support onboarding and offboarding of staff, including IT inductions and training.
What Experience is Required
- Previous experience in an IT support or systems administration role.
- Strong knowledge of Microsoft 365, Windows, and cloud-based IT systems.
- Experience in maintaining and configuring IT hardware and software inventory.
Salary & Benefits
- Salary: £27,000 per annum.
- Excellent benefits package, including health, pension, and more.
Location
The role is based in Stoke on Trent and is easily commutable from surrounding towns including Stafford, Newcastle-under-Lyme, and Crewe.
How to Apply
To apply, please send your CV to Skye Mclellan of CV Screen in strict confidence.
Alternate Job Titles
- IT Support Technician
- Service Desk Engineer
- Desktop Support Engineer
- IT Systems Administrator
CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website. (url removed)
