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Do you have senior-level experience in compliance and assurance within a regulated sector? (Ideally social housing) This role involves working closely with the Senior Leadership Team (SLT) to manage compliance, governance, and project oversight, aiming to streamline decision-making and uphold accountability within the business - reporting to the operations director.
Client Details
This client are a well established social housing provider who work across the West Midlands.
Description
Key Responsibilities:
Governance: Coordinate board meetings, set agendas to meet regulatory requirements, and keep accurate records for audits. Represent SLT at board and strategic meetings.
Inspections & Reporting: Act as main SLT contact during external inspections, gathering and presenting key performance and compliance data.
Complaints Handling: Serve as the Formal Complaints Officer, responding promptly to customer concerns and ensuring timely resolution. Escalate unresolved cases as needed.
GDPR & Data Protection: Oversee GDPR compliance, handle Subject Access Requests, respond to regulatory needs, and train staff on data protection best practices.
Internal Audits: Conduct and coordinate internal audits to maintain compliance across departments, ensuring effective control systems are in place.
Policies & Compliance: Identify compliance gaps, update policies, and oversee major projects and procurement processes in line with regulations.
Team Oversight: Lead the Business Support Team, managing IT functions, data accuracy, and consistent reporting.
Profile
To be successful in this role you must be:
- Skilled in developing compliance programs and offering evidence-based recommendations.
- Able to manage complex workloads and deliver results under tight deadlines.
- Strong communicator who can build relationships at all levels, including presenting to the SLT.
Job Offer
In return this client can offer a competitive salary and package, the chance for career progression and the opportunity to join a growing and developing organisation with commitment to their customers and clients.
