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Our client, an industry leader in detection technology, is currently seeking an International Field Service Engineer to join their team based in Stoke-on-Trent, UK. This role involves providing on-site support for cargo and vehicle inspection systems across Europe, former CIS, Central & SW Asia, Middle East, and Africa. The successful applicant will help combat terrorism, drug smuggling, illegal immigration, and trade fraud by ensuring the functionality and reliability of advanced scanning systems.
Key Responsibilities:
- Carrying out the repair, maintenance, and overhaul of cargo systems.
- Performing general maintenance, fitting, troubleshooting, and fault-finding on systems and subsystems
- Providing oral and written responses to third-line technical requests from site engineers, distributors' engineers, or customer representatives
- Providing defect liability or post-acceptance support for mobile or airport cargo equipment
- Installing static, gantry, or portal systems as part of an installation team
- Undertaking national and international travel up to 90% of the time
- Completing technical documentation, including service reports, engineering change requests, and service data input
- Acting as a liaison with customers on administrative and technical matters
Job Requirements:
- BTEC, C&G, HNC or a similar qualification in an engineering discipline
- Knowledge of hydraulic, electrical, and electro-mechanical systems
- Understanding of IT networking solutions, CCNP or similar
- Familiarity with integrated IT systems including PLC, HV systems, and/or radar
- Experience in field service engineering or management
- Willingness to travel internationally, often to challenging destinations and at short notice
Benefits:
- Opportunity to work with cutting-edge detection technology
- Professional development and training opportunities
- Supportive and collaborative work environment
- Employee benefits package
- Chance to make a significant impact on global security efforts
If you are a skilled Field Service Engineer with a passion for making a difference in global security, we encourage you to apply now to join our client's dynamic team based in Stoke-on-Trent, UK.
