Housing Sustainment Worker

Housing Sustainment Worker Required 

Location:                                     Stoke on Trent

Duration:                                     Temp

Hours:                                          37.5

Start Date:                                    ASAP

Venn Group are looking for dedicated Housing Sustainment Worker  to join a Housing Association  . If you are passionate about supporting vulnerable people and looking for your next challenge apply now!!

The successful candidate will be responsible for:

• Identifying service users needs and vulnerabilities  
• Developing routines and life skills essential for independent living
• Providing a trauma informed approach to customers lived experiences.
• Identifying customers for void properties in a swift fashion to reduce void loss. 
• Guiding new tenants through onboarding, explaining tenancy agreements, and advising on Housing Benefits and Universal Credit while aligning actions with contract and policy standards.
• Engaging daily with tenants, providing guidance on housing issues, maintenance requests, and handling complaints.
• Working in partnership with other agencies within the homelessness sector to engage with individuals on outreach and on an in reach basis at a variety of locations.
• Supporting customers who are temporarily housed to ensure this accommodation is sustained in preparation for more permanent accommodation

The successful candidate will have: 

• Full UK Drivers License
• Enhanced DBS
• Relevant Experience in a Similar Role

To apply for this role contact Abbey Carver from the Housing team by emailing or calling  

At Venn Group we try to respond to all applications personally, however, due to the volume of applications which we receive this is not always possible. If you have not heard back from us within 48 hours, please assume that your application has been unsuccessful on this occasion.