SonicJobs Logo
Login
Left arrow iconBack to search

Customer Service Advisor - French Speaking

Advancing People
Posted 8 days ago, valid for 5 days
Location

Stone, Staffordshire ST15 8BA, England

Salary

£27,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • Advancing People is seeking a French Speaking Customer Service Advisor for a client in Stone, Staffordshire.
  • The role involves providing excellent customer service to clients in French and English, primarily via phone and email.
  • Candidates must be fluent in both French and English, with strong communication skills and a customer-focused approach.
  • This full-time permanent position offers an annual salary of up to £27,000 plus attractive company benefits.
  • The successful candidate will need to have at least some experience in customer service and will work remotely, commuting to Stone three times a week.

Advancing People - Multilingual Recruitment Specialists are now recruiting for a French Speaking Customer Service Advisor for their client based in Stone, Staffordshire

As a French Speaking Customer Service Administrator it will be your responsibility to work with clients primarily those based in the French speaking region and covering the English speaking markets, providing excellent customer service via phone or email and ensuring enquiries are dealt with in a prompt and professional manner.

Roles & Responsibilities:

  • Receive incoming calls
  • Deliver high quality customer service
  • Assist with new customer's enquiries
  • Process orders received via the telephone, fax, e-mail or internet
  • Be proactive in the area of Customer retention

Person Specification:

  • Fluent in French & English
  • Strong customer focus and professional approach
  • Excellent communication skills, both oral and written
  • Ability to work effectively as part of a team
  • Good computer skills
  • Positive "can do" attitude

This is a full time permanent position offering an annual basic salary of upto £27,000 + attractive company benefits

This is a remote / Work from home position. If successful you would need to commute to Stone, Staffordshire 3 times a week.

Monday - Friday, 37.5 hours a week

Apply now!

Advancing People - Multilingual Recruitment Specialists

Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.