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Customer Service Advisor

Advancing People
Posted 3 days ago, valid for 6 days
Location

Stone, Staffordshire ST15 8BA, England

Salary

£25,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The position is for a permanent Customer Service Administrator with a hybrid working arrangement in Stone, Staffordshire, requiring three days in-office and two days remote.
  • Candidates should have customer service experience and strong communication skills, along with good computer proficiency and a positive attitude.
  • The role involves handling client enquiries, processing orders, and focusing on customer retention while delivering high-quality service.
  • The job offers an annual salary of £25,000 plus attractive company benefits, with a full-time commitment of 37.5 hours per week.
  • Opportunities for career progression within the organization are also available for successful candidates.

Do you have customer service experience, with the ability to work in Stone, Staffordshire 3 days per week and 2 days per week from home? Working on a hybrid basis.

If so, our expanding International client is keen to hear from you!

As a permanent Customer Service Administrator it will be your responsibility to work with clients, providing excellent customer service via phone or email and ensuring enquiries are dealt with in a prompt and professional manner.

This varied role will also offer genuine opportunities to progress within the organisation.

Roles & Responsibilities:

  • Receive incoming calls
  • Deliver high quality customer service
  • Assist with new customer's enquiries
  • Process orders received via the telephone, fax, e-mail or internet
  • Be proactive in the area of Customer retention

The Person:

  • Strong customer focus and professional approach
  • Excellent communication skills, both oral and written
  • Ability to work effectively as part of a team
  • Good computer skills
  • Positive "can do" attitude

This is a full time permanent position offering an annual basic salary of £25,000 + attractive company benefits

This is a remote / Work from home hybrid position.

If successful you would need to commute to Stone, Staffordshire 3 times a week.

Monday - Friday, 37.5 hours a week

Apply now!

Advancing People - The Recruitment Specialist

Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.