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As a SoftwareSupport Engineerfor our rapidly growing software client, you will be responsible for providing technical assistance and support to externalclients. You will troubleshoot and resolve issues, ensuring a high level of customer satisfaction. This role requires strong problem-solving skills, excellent communication abilities, and a deep understanding of our clients products and services.
Key skills and qualifactions required for thisSoftware Support Technician role:
- Working in a service desk or support role
- Proficiency in troubleshooting software and hardware issues
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Certifications of or willingness to undertaketraining and qualifications on the job: CompTIA A+, Microsoft Certified: Azure Fundamentals.
What they offer their Software Support Technicians:
- Basic salary of 30,000 - 35,000 per annum
- Excellent range of corporate benefits including sick pay, life assurance, health insurance.
- Excellent training and development opportunities
If you have the right skills and experience within an IT Infrastructure/Support background, please click apply and one of our consultants will call you to discuss the opportunity further.
