Customer Service Advisor

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Customer Service Advisors

£25,740 + Benefits

Suffolk

Our client is a leading FMCG distributor in the UK and we are delighted to assist them in their search for a Customer Service Advisor at their site in Suffolk on a Monday to Friday basis.

Reporting into the Admin & Customer Services Manager, this is a key role, focusing on providing effective, timely and high quality services to all our customers.

You will handle and resolve a wide range of customer services issues on the phone, via email or your colleagues; using your excellent judgement, attention to detail, communication skills, and your passion for excellent service.

The role includes dealing with all customer queries and liaising especially with the transport department. You must be a skilled and natural customer service advocate.

Your attention to detail and organisation skills will be excellent, backed up with strong IT and finance skills. This is a key role to the overall depot and the main link within all departments.

Success in this role will utilise all your influence and impact with colleague’s right across the depot, to ensure a shared commitment to the highest standards of customer service.

This is a fantastic opportunity - we look forward to your application.

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