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Helpdesk Administrator

Hays Specialist Recruitment Limited
Posted 6 days ago, valid for 12 days
Location

Stowmarket, Suffolk IP14, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The company is a leading provider of facilities management and professional services in the UK, focusing on sustainability and exceptional work environments.
  • The role involves providing Facilities Management support, customer service, administration activities, and ensuring SLA's/KPIs are met.
  • Candidates must have experience in customer service and be proficient in IT systems like MS Word, Excel, and PowerPoint.
  • The position offers opportunities for career progression, access to qualifications, and various employee benefits including high street discounts and virtual GP services.
  • Salary details are not specified, but relevant experience is required.

Your new companyThis company is a leading provider of facilities management and professional services in the UK. It offers a wide range of services, including security, engineering, cleaning, landscaping, energy and property consultancy, and healthcare services. It is known for its focus on sustainability and creating exceptional work environments.Your new roleAre you looking for a challenging role in a fast-paced environment? Responsibilities for this position include:

  • Provide Facilities Management support.
  • Customer service and administration activities.
  • Delivering customer service through multiple channels.
  • Ensuring SLA's/KPIs are hit against our contractual agreements.
  • Liaising with customers, operational staff and management to answer queries.

What you'll need to succeed

  • Experience working within customer service.
  • Confident use of IT systems, including MS Word, MS Excel and MS PowerPoint.

What you'll get in returnWorking with our client will allow you to progress and gain further qualifications and access to high street retail discounts, flexible lifestyle benefits and platforms. Other benefits include access to a virtual GP, financial wellbeing support and much more. What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.