- Deliver proven IT support in a fast-paced business setting.
- Work closely with external IT providers, managing IT infrastructure, systems, and support.
- Offer troubleshooting support for networking, hardware, and software issues.
- Use common IT support systems, including remote desktop tools, to ensure seamless operations.
- Leverage Power BI expertise for detailed data analysis and insightful reporting.
- Previous experience working within an IT Support position.
- Previous experience managing both hardware and software issues
- Experience working within a Microsoft office environment
- Experience working with external IT providers
- Previous experience in data analysis and reporting, using Power BI