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- Reach out to prospects identified, qualify the lead and pass on to the Business Development team.
- Drive and upsell across regional accounts.
- Maintain and update the internal CRM systems accordingly.
- Make regular contact with customers on a monthly basis to establish any current issues or new opportunities.
- Assist the Business Development team in creating quotes, processing orders and raising incident forms.
- Support the Business Development team with any additional sales administration and booking customer appointments as and when necessary.
- Support with any customer technical queries, liaising with relevant departments.
- Ensure all policies and procedures are being followed.
- Prior experience as an Account Manager, desirable.
- Previous experience in growing and developing accounts, or experience within an office customer service environment.
- Ability to meet and exceed sales targets.
- Proficient in CRM systems and Microsoft Applications; Word, Excel, Outlook and PowerPoint.
- Strong problem-solving, organisation, and planning skills with an eye for detail.
- Excellent communication skills both internally and with customers.
- Excellent numeracy and analytical skills.
- Demonstrated ownership, initiative and ability to manage multiple tasks under pressure.
- Monday-Friday, 9am-5pm.
- 25 days holiday, plus bank holidays.
- Does require a UK Driving License to get to site.
- Pension Scheme.
- Free on-site parking.
