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Account Engagement Manager

Transform Recruitment UK
Posted 10 hours ago, valid for 11 days
Location

Stratford-upon-Avon, Warwickshire CV37, England

Salary

£35,000 - £42,000 per annum

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Contract type

Full Time

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Sonic Summary

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  • The company is a reputable IT and Telecoms firm with a turnover of 60 million.
  • Candidates should have proven telemarketing or sales experience, with a preference for those with B2B knowledge in the telecoms industry.
  • The role involves engaging with clients, coordinating meetings, managing campaigns, and identifying upsell opportunities.
  • Technical proficiency in Salesforce or similar CRM systems is required, along with a professional demeanor for effective communication with decision-makers.
  • The position offers a competitive salary with performance-based commissions, and candidates should ideally have 2-3 years of relevant experience.

Company:

  • Reputable IT and Telecoms company with a 60M turnover

Key Requirements:

  • Telemarketing/Sales Experience:Proven background in telemarketing, direct sales, or internal account management.
  • Analytical Approach:Ability to identify the correct Point of Contact (PoC) and gather essential information.
  • Professional Communication:Experience engaging with directors and key decision-makers.
  • B2B Knowledge:Preferably experience in the telecoms industry.
  • Personable Demeanour:Professional and engaging approach that resonates with clients.
  • Technical Proficiency:Competent in using Salesforce or similar CRM systems.

Role Overview:

  • Engage with Clients:Reach out to existing (70%) and new (30%) customers, arranging meetings for BDMs and account managers.
  • Coordinate Meetings:Qualify and book meetings, ensuring the field sales team is fully equipped.
  • Lead Campaigns:Manage targeted campaigns, focusing on ISDN/PSTN decommissioning.
  • Expand Opportunities:Identify cross-sell and upsell opportunities within existing accounts.
  • Educate Clients:Provide information on the full range of services post-acquisition.
  • Support Administration:Assist with meeting setup, daily tasks, and administrative support for the field sales team.
  • Whitespace Management:Maintain data accuracy, ensuring client information is up-to-date, including addresses and service records.
  • Identify New Opportunities:Recognise and act on potential opportunities within our existing customer base.
  • Performance-Based Rewards:Successful generation of new or existing opportunities that lead to closed deals will be rewarded with commissions.

DAYS- MONDAY - FRIDAY

HOURS- 9AM - 5:30PM

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