Scheduling Officer

Scheduling Officer

Stratford-Upon-Avon

Hybrid working

£23,500 per annum

A leading UK-based field services company is seeking a detail-oriented and proactive Scheduling Officer to manage and oversee visit scheduling and warrant applications. Based at the Head Office, this hybrid role offers the flexibility of working 2-3 days in the office and the remainder remotely, ensuring a balance of collaboration and independent working.

Key Responsibilities

• Oversee and manage scheduling for all visit-related activities, ensuring timely allocation and completion.

• Administer the recruitment and setup of field agents, including ID cards and system maintenance.

• Monitor and action postcode allocations, transfers, and agent work reallocations.

• Liaise with field representatives, engineers, locksmiths, and third-party suppliers.

• Schedule and manage Rights of Entry Warrant applications and executions.

• Ensure all necessary documentation is accurate and completed on time.

• Provide support and guidance to field agents to help them achieve targets.

• Produce and distribute management information (MI) reports as required.

• Communicate effectively with internal teams, clients, and external partners.

• Monitor and maintain compliance with legal, regulatory, and company standards.

• Identify potential risks and escalate any scheduling issues proactively.

Requirements

• Strong IT and administrative skills with high attention to detail.

• Excellent communication skills, both written and verbal.

• Ability to work efficiently under pressure and meet firm deadlines.

• Self-motivated, with a positive attitude and strong problem-solving skills.

• Ability to work independently while collaborating as part of a team.

• A flexible and adaptable approach to workload and business needs.

• Proactive mindset with the ability to take initiative and improve processes.

What’s on Offer

• Hybrid working model - 2-3 days in the office, with remote working flexibility.

• Competitive salary based on experience.

• A key role in an established and growing company.

• Opportunities for career development within a structured and supportive environment.

• The chance to work in a fast-paced, regulated industry.

This is a great opportunity for an organised and driven individual to take on a pivotal role in scheduling and operational support.

Apply today to join a dynamic and professional team!