Resident Liaison Officer

• Based on Site in East London-Essex
• £35,000-£40,000
• Ideally Full Licence and Access to a vehicle

Skilled Careers are currently working with a market leading main contractor with nearly 100 years of expertise within the construction industry. The company in question adopt a supportive and successful work environment, where individual growth is the maximum priority.

They are currently hiring for an Resident Liaison Officer (RLO) to join there construction division on a contract basis. You will play a key role of being a main point of contact for all residents, delivering excellent customer care to ensure work programs are met.

Key Responsibilities:

• Booking appointments and managing schedules.
• Handling resident complaints and issues with professionalism and efficiency.
• Maintaining property records and conducting validation and customer satisfaction surveys.
• Facilitating communication between all stakeholders for a seamless project experience.
• Working proactively to minimize disruption to residents and establish positive relationships with all parties involved.

Requirements:

• Previous experience as a Resident Liaison Officer (RLO) is essential. 1-2 years +
• Occupied refurbishment knowledge is also desirable
• Strong health and safety knowledge
• Exceptional communication skills and ability to work collaboratively.
• IT proficiency and adaptability to on-site operations.
• Ability to work independently and as part of a team.
• Strong interpersonal skills and a proactive attitude.
• Ambitious, innovative, and self motivated
• Driving licence

If you feel as though this position may be something of interest please apply directly through this advert or send your CV to (url removed)