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Telephony/Voice Engineer - SaaS

Akkodis
Posted a day ago, valid for 9 days
Location

Stratford-Upon-Avon, Warwickshire CV37 7BF

Salary

£40,000 - £48,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Our leading client is seeking a Telephony/Voice Engineer with significant experience in SaaS-based telephony systems.
  • The role involves supporting the go-live of Ring Central telephony and Contact Centre, and it is a remote position for a duration of 12 months.
  • The day rate for this position ranges from £425 to £475, and it falls inside IR35 regulations.
  • Candidates should have extensive knowledge of cloud-based telephony platforms, with experience in RingCentral MVP and NICE CXone being highly desirable.
  • Excellent communication and stakeholder management skills are essential, along with familiarity with service management processes.

Telephony/Voice Engineer - SaaS

One of our leading clients is looking to recruit a Telephony/Voice Engineer with experience in SaaS based telephony systems. As part of the team you will be supporting the go-live of Ring Central telephony and Contact Centre.

Location - Remote

Duration - 12 months

Day Rate - £425- £475 per day - Inside IR35

Experience:

  • Extensive SaaS based telephony knowledge with an understanding of supporting, troubleshooting, and resolving issues within a cloud-based telephony platform (essential)
  • Experience with RingCentral MVP and NICE CXone (highly desirable)
  • Familiarity with service management processes and an understanding of SLAs (highly desirable)
  • Experience using ServiceNow (desirable)
  • Excellent communication and stakeholder management skills

Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.

By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.