This role is for an administration officer who will work with and across all aspects of
the Facilities Management service provision. The role will sit within a Team that
delivers specific outcomes for customers and stakeholders and will also have specific
responsibility for delivery of services and projects.
The quality of services delivered to customers will be a key deliverable for the
Facilities Management Teams and made transparent to our Customers and
Stakeholders.
You will form a key part of delivering a great service to our customer on a day to day
basis.
Key Responsibilities:
• Front of house such as welcoming visitors & supporting them appropriately
• Ensuring security procedures are followed
• Delivery of support services such as porterage, meeting room management,managing the FM mailbox
• Inductions for new starters, including H&S and environmental inductions
• Logging, facilitating and overseeing reactive and PPM visits
• Ensuring compliance for environmental & HSEQ standards
• Completion and compliance of traffic management plans, Fire risk assessments and water hygiene
arrangements as appropriate
• Completing and assisting with audits including security
• Supporting the delivery of low to medium risk projects
• General admin support for the team
• This list is not exhaustive and will include any other duties as requested by your line manager
• Ensure full compliance to company HSEQ policies and procedures
• Display excellent customer service interactions and service standards
• Delivery of a seamless workplace experience
• Ensure full compliance with relevant legislation such as fire safety and first
aid
• Successful facilitation and completion of PPM/reactive works
• Successful completion of audits and service data returns
• Safe and compliance management of contractors including inductions and
escorting
• Team player
• Customer focused
• Excellent communication skills
• Problem Solver
• Experienced in a fast paced environment
Areas of Collaboration and Influence
• Contract & Project Support
• HSEQ compliance and management
• Customer satisfaction
• Team collaboration
• Workplace experience
• Assurance & compliance
• Sustainability
Back to searchAdministrator
Anderselite
Posted 12 hours ago, valid for 9 days
Streethay, Staffordshire WS13 8LA, England
£12.5 - £12.7 per hour
Full Time
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Sonic Summary
- The administration officer will support all aspects of Facilities Management service provision, focusing on customer and stakeholder outcomes.
- Key responsibilities include front-of-house duties, ensuring security compliance, and managing support services like meeting room management.
- Candidates should have experience in a fast-paced environment, with excellent communication skills and a customer-focused approach.
- The role requires a minimum of 2 years of relevant experience and offers a salary of £28,000 per year.
- The position emphasizes teamwork, problem-solving, and compliance with health, safety, and environmental standards.
