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Customer Service Administrator

First Base
Posted 19 days ago, valid for 3 days
Location

Stroud, Gloucestershire GL53DQ, England

Salary

£13.5 per hour

Contract type

Part Time

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Sonic Summary

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  • The Customer Service Administrator position is located in Stroud and offers a full-time schedule of 37.5 hours per week.
  • The salary for this role is £13.50 per hour.
  • Candidates should have previous experience in a customer service role and familiarity with the SAP system is preferred, though training will be provided for the right candidate.
  • Key responsibilities include processing orders, managing customer inquiries, and coordinating with the finance team.
  • This role involves providing high-level customer service to international clients via phone and email.

Customer Service Administrator

Location: Stroud

Hours:  Full-Time, 37.5 hours

Salary: £13.50 per hour

We are excited to be recruiting for a Customer Service Administrator to join our dynamic client based in Stroud, a leader in marketing and selling a diverse range of medical devices and pharmaceutical products across the UK and internationally.

Key Responsibilities of a Customer Service Administrator:

  • Provide customer service support for international customers
  • Receive, acknowledge, and process orders via SAP
  • Collaborate with the International team to manage customer orders and forecasts
  • Deliver high-level customer service over phone and email
  • Coordinate invoicing with the Finance team
  • Generate export documentation to support shipments from the warehouse facility
  • Coordinate customer-organised pickups and provide updates as necessary

Key Skills of a Customer Service Administrator:

  • Experience with SAP system (training provided for the right candidate)
  • Clear and effective communication skills, both written and verbal
  • Previous experience in a customer service role

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.