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- To be responsible for the technical, diagnostic, and contract administration processes. Leading and supporting a team responsible for managing and delivering a range of capital and revenue projects providing an excellent service to all tenants and stakeholders
- To deliver a consistent approach to contract management and proactively identify new opportunities for efficiencies in service delivery and improved Value for Money whilst maintaining a high-quality service.
- Responsible for ensuring all contracts are delivered efficiently and effectively against agreed performance targets. Report on key performance indicators in line with agreed performance reporting timescales
- To assist with the procurement of contractors and suppliers along with the development of specifications and evaluation of contracts in conjunction with key stakeholders
- To be responsible for ensuring all personal injury claims / disrepair claims are effectively managed along with implementing measures to prevent future claims from arising.
- Contribute towards setting service-related objectives for the Planned and Cyclical Maintenance functions in collaboration with key stakeholders, to ensure that services are at the forefront of sector innovation and best practice, including the effective use of technology.
- Exercise budgetary and effective financial management controls
- Embed a strong performance culture and commitment to customer experience and satisfaction, ensuring the delivery of high-quality services.
- Contribute to developing models and forecasts, including scenario testing and sensitivity analysis.
- Ensure financial, technical, investment and assurance information is provided to the Asset and Sustainability Manager in a timely and consistent manner
- To support the Asset Data Team in ensuring all property related asset data including any observations & recommendations is being gathered from all relevant sources and assist in the identification of future Capital programmes.
- Support the asset and maintenance planning cycle and contribute to the development of organisational strategies.
- Act as a point of escalation for the resolution of complaints and other issues in connection with the Planned and Cyclical Maintenance works from whatever source they may originate.
- Fully conversant and compliant with current EU Procurement Directives, UK procurement legislation and the Council’s Procurement procedures
- Prepare and present reports to Committees of the Council
- To be a designated-on call person for out of hours on a rota basis
- Clear understanding of the section 20 process
- Ability to work unsupervised and manage workloads and deadlines for a number of tasks simultaneously.
- Effectively develop solutions with minimal supervision
- Have a track record in delivering effective and varied contract management to a large portfolio of properties and associated budgets.
- Experience of administering and managing contracts effectively
- Experience of contributing to the development and delivery of budgets
- Clear understanding of Health and Safety legislation pertaining to the construction industry including CDM and HHSRS
- Ability to build and maintain strong relationships with partners, operational teams, and service support teams in their designated area of responsibility.
- Develop mechanisms and systems to promote joint working.
- Experience of working with the public and politicians
- Experience of managing or supervising staff
- Have experience of presenting complex data to non-technical audiences
- Performance manages teams to maximise productivity
- Promote a climate of high performance and quality standards, continual improvement, and value for money.
