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Quality Investigations Engineer
Location: Â Â Â Â Â Â Â Sunbury-on-Thames, Surrey
Job Type: Â Â Â Â Â Â Permanent
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We are seeking a detail-oriented Quality Investigations Engineer to manage the investigation of returned products, oversee internal manufacturing failures, and support continuous improvement initiatives. This role is ideal for someone with a strong background in fault identification, product assessment, and customer-facing investigations.
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Key Responsibilities:
- Organize and manage repairs and returns upon receipt.
- Maintain the returns database, ensuring accuracy and traceability.
- Identify and confirm mechanical and electrical fault types.
- Perform routine assessments for overhauls, including unit strip-downs and microscopic inspections.
- Support investigations into internal product failures using electrical and mechanical test equipment.
- Document overhaul and repair instructions, incorporating EASA Part 145 requirements.
- Produce detailed investigation reports for customers and support 8D responses.
- Participate in the FRACAS process to drive continuous improvement.
- Act as a key customer-facing representative, supporting both onsite and external visits.
- Assist with internal audits and action any identified issues.
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What We’re Looking For:
- Proven experience as a Quality Investigations Engineer or similar role within a manufacturing or engineering environment.
- Strong problem-solving skills with the ability to analyse mechanical and electrical failures.
- Experience with fault-finding, repair processes, and quality investigation techniques.
- Knowledge of EASA Part 145 requirements and aerospace regulations is highly desirable.
- Excellent report-writing and documentation skills.
- Strong communication and customer-facing abilities.
- Familiarity with 8D problem-solving methodologies and FRACAS processes.
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This is an exciting opportunity for a Quality Investigations Engineer to play a vital role in ensuring product reliability and customer satisfaction. If you have the experience and skills to excel in this role, apply today!
