Key Responsibilities:
- Manage investigations of products returned from customers for repair and those failing during internal manufacturing processes
- Organise repairs and returns upon receipt, and maintain the returns database
- Identify and confirm fault types (mechanical and electrical)
- Perform routine high volume assessments for overhauls by unit strip down using visual (microscopic) inspection techniques
- Support investigations into internal product failures using electrical and mechanical test equipment
- Document overhaul and repair instructions incorporating EASA Part 145 requirements
- Ensure traceability of all investigation documentation
- Engage in customer-facing activities, providing support both onsite and externally
- Produce investigation reports for customers and support the production of 8D responses
- Support the FRACAS process
Job Requirements:
- Experience in Quality Engineering and Quality Assurance within the Defence sector
- Strong problem-solving and analytical skills
- Ability to document and follow repair and investigation procedures
- Excellent verbal and written communication skills
- Proficiency in using electrical and mechanical test equipment
- Customer-focused approach with the ability to support both onsite and external visits
If you are an experienced Quality Investigations Engineer looking to advance your career in the Defence sector, we would love to hear from you. Apply now to join our client's dedicated team.