Contract Manager

Operations Manager - Sunbury-on-Thames | 45,000-45,000 + Car

Are you an experienced Contract Operations Manager with a background in same-day delivery or courier services? If you're passionate about optimising logistics, leading teams, and ensuring top-tier service in a fast-paced environment, this is the perfect role for you!

As the Contract Operations Manager, you'll have the chance to make a real impact, driving operational excellence within a business where no two days are the same. With a competitive salary, a company car, and a strong leadership team by your side, this role offers the ideal opportunity for a logistics professional to shine.

What You'll Be Doing:

• Reporting daily spend and service performance to the General Manager, using contract performance reports to guide decisions.
• Managing operations to meet customer expectations and exceed KPIs, specifically within a courier or same-day delivery environment.
• Manage and oversee the successful delivery of a large logistics contract.

• Lead and support site managers, driving high standards across operations and customer service.
• Develop strong customer relationships, acting as the main point of contact for contract-related matters.
• Analyse contract performance, identifying opportunities for improvement and cost efficiencies.
• Monitor and ensure compliance with all company standards, health & safety regulations, and legal requirements.
• Work closely with senior leadership to ensure the contract aligns with the company's strategic and commercial objectives.

What We're Looking For:

• Proven experience in managing contracts within the logistics sector.
• Strong commercial acumen with the ability to identify and drive profit opportunities.
• Exceptional communication and interpersonal skills - comfortable in a customer-facing role.
• Experience in leading and motivating site managers to maintain high standards.
• Highly organized with the ability to multitask and manage priorities effectively.
• Strong problem-solving skills and a results-driven attitude.Flexibility to thrive in a dynamic, high-pressure role.

If you've got the right experience in same-day delivery or courier operations and are looking for your next challenge, we'd love to hear from you! Apply today and take the next step in your career with us!

Want to recruit a similar role?

Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in, HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK or to discuss how we can find talent for your business then please visit (url removed)